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Here's what's happening across your pipeline today.

Leads

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LeadOwnershipSourceStatusDate

Contacts

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Client CodeNameOwnershipSourceStatus ActivationLTDNet CashALBNetworthDeals

Deals

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DealOwnershipStageDate

User Management

One form covers name, branch/team, and login rights together — pick "No login yet" to add someone to the roster without giving them access, or any role to set both up at once.

NameEmployee CodeTeamBranchManagerLoginRights

Teams

Each team has one Team Lead (Acquisition + RM rights, granted automatically when assigned) and one Manager overseeing the team. Members inherit their team's data-sharing.

TeamBranchTeam LeadManagerMembers

Branches

The branch list every Branch dropdown above pulls from. Renaming updates everyone already on it; removing one just takes it out of the picker going forward.

Admin Accounts

Full access to everything, no branch/team scoping — separate from the roster above since an Admin account has no profile, just a login. Everyone else is added from "+ Add Person" instead.

UsernameNameStatus

Organization Chart

Built automatically from each person's Designation and Reports To, set on the Add/Edit Person form in User Management — change either one there and this redraws to match.

The designation list every Designation dropdown pulls from. Renaming updates everyone already carrying it; removing one just takes it out of the picker going forward.

ToDo

Settings

Customize the call-outcome stages for Leads and the trading-intent stages for Deals. Renaming a stage updates every existing record using it.

Lead Stages

Deal Types

The pipelines Deals are split into (Onboarding, Mutual Funds, ...). Deleting a type keeps any of its existing deals/stages tagged with it, but removes it from new-deal pickers going forward.

Deal Stages

Deals are split into separate pipelines, each with its own stage list — pick which one to edit.

Ad Lead Routing

Auto-assign incoming Meta (Facebook/Instagram), YouTube, and Website leads to employees, round robin. An employee must have "Receives ad leads" turned on (RMs & Branches → Edit) before they can be added to a pool below.

Platform default pools

Used for any lead whose specific ad has no rule of its own below.

Specific ad rules

Overrides the platform default for one exact ad_id.

Brokerage Plans

The plans offered when a lead is converted. Renaming one here does not change plans already saved on existing contacts.

Segments

The trading segments offered alongside a plan, recorded when a lead reaches Documents Received. Renaming one here does not change segments already saved on existing leads or contacts.

Holidays

On these dates (and every Sunday, and outside office hours 9:00 AM-6:00 PM IST Mon-Sat, automatically — no need to add those here), incoming ad/website leads skip the normal login-gated round robin and are instead assigned randomly among every employee with "Receives ad leads" turned on.

Rights & Templates

Give people access beyond (or short of) their role. A template is a reusable set of access you can apply to many people at once; per-person overrides (including data scope) always win over whatever template someone's assigned.

Templates

People

Pick people below, then apply a template to all of them at once — or open one person to hand-tune their individual overrides.

PersonRoleTemplate

System Health

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Performance Dashboard

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Call Log

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Activity Log

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TimeEmployeeLead / DealFrom → ToCommentCall-back
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Import Leads

Import leads from a large CSV

Use the original CSV exported from the old CRM — do not open and re-save it in Excel (Excel turns mobile numbers into 9.19E+11 and loses digits). Large files are uploaded in pieces and imported in batches; keep this page open until it finishes. If it stops, it continues where it left off.

Every row goes straight into Leads, so it is paged and searchable like any other lead. Rows without an owner arrive as Unassigned: on the Leads page tick Unassigned only and use Give to hand them to RMs.

Data Explorer

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ESC